Return and Refund policy
1. Overview At Barhab Adornments, we take pride in the quality of our jewelry. If you are not completely satisfied with your purchase, we are here to help.
2. Eligibility for Returns To be eligible for a return, items must:
- Be returned within 14 days of delivery
- Be unused, unworn, and in original condition
- Include all original packaging and tags
- Be accompanied by proof of purchase
3. Non-Returnable Items The following items cannot be returned:
- Custom or personalized jewelry
- Sale or discounted items
- Gift cards
- Items showing signs of wear or damage caused by the customer
4. Return Process To initiate a return, please contact us at barhab.adornments3102@gmail.com with your order number and reason for return. We will provide you with return instructions within 2 business days.
5. Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7–10 business days.
6. Exchanges We offer exchanges for defective or damaged items only. If you received a damaged item, please contact us within 48 hours of delivery with photos of the damage.
7. Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
- Original shipping charges are non-refundable.
8. Late or Missing Refunds If you have not received your refund within 10 business days, please check with your bank first, then contact us at barhab.adornments3102@gmail.com.
9. Contact Us Barhab Adornments Email: barhab.adornments3102@gmail.com